ABOUT SRC – SURGICAL REVIEW CORPORATION
Established in 2003, Surgical Review Corporation is a nonprofit, patient safety organization that develops and administers best-in-class accreditation programs for medical professionals, surgeons, hospitals and freestanding outpatient facilities throughout the world. These programs improve the safety and quality of patient care and lower the overall costs associated with successful treatment. Data, provided by program participants, is used to determine which treatments achieve the best outcomes. This information enables clinicians, patients, payors and policymakers to make informed decisions that improve health care delivery.
SRC believes that even the best can improve. Excellence is not simply an achievement – it is a culture that must be sustained. SRC has performed thousands of site inspections throughout the world and is in a unique position to provide the experience it has gained to those who wish to improve beyond their accreditation.
OUR TEAM
SRC is an independent, nonprofit patient safety organization governed by a Board of Directors. The Board determines organizational policy and provides overall governance and oversight.
SRC consults with experts from each specialty to guide the development of its accreditation programs and outcomes databases.
SRC is comprised of a highly qualified, dedicated team of professionals. We are committed to excellence within our own organization, the success of our designees and the safety of each patient served by our designees.
SRC is supported by the following teams:
Clinical Quality and Compliance – responsible for developing and maintaining SRC’s accreditation programs and conducting facility assessments.
Program Support – helps guide SRC participants through the inspection process and schedules facility assessments conducted worldwide.
Information Services – reliable, state-of-the-art technology has been the cornerstone of SRC’s success. The Information Services team supports two important proprietary platforms: SRC’s Excellence accreditation software, used to efficiently manage and process participants through the various stages of accreditation, and BOLD™, our patient outcomes database.
Marketing and Communications – effective communications is vital to the success of our organization, and SRC’s Mar/Com team keeps both our prospective and current participants informed through numerous media including social, video, website and mass email. The CARE team ensures that our designees achieve maximum value from their SRC accreditation.
Business Development – assists and educates those interested in accreditation and ensures the application process functions smoothly for busy practitioners.
Quality Improvement – helps designees improve their quality of care using SRC’s BOLD patient outcomes database.
BOARD OF DIRECTORS
SRC is an independent, nonprofit organization governed by a Board of Directors comprised of representatives from industry stakeholders. The Board determines organizational policy and provides overall governance and oversight of SRC.
An Executive Committee, consisting of two members of the Board of Directors and the Chief Executive Officer, provides operational oversight.
Neil E. Hutcher, MD, FACS
Chairman, Board of Directors
Chief Medical Officer and Vice President of Clinical Quality and Compliance, SRC
Richmond, Virginia
Neil Hutcher is an accomplished surgeon and a widely recognized leader in the advancement of surgical specialties, especially as it relates to patient education and advocacy on the federal and state levels. He began practicing medicine in Richmond in 1973 and, prior to joining SRC, held the position of Managing Director at Commonwealth Surgeons. Dr. Hutcher has served as Chairman of the Department of Surgery at St. Mary’s Hospital and Clinical Associate Professor of Surgery at both the Medical College of Virginia and McGuire Veterans Administration Medical Center. He is also a past president of the American Society for Metabolic and Bariatric Surgery. Dr. Hutcher received his undergraduate degree from the University of Richmond and his medical degree from the Medical College of Virginia, where he also completed a residency in general surgery and specialty fellowship training in transplant surgery.
Gary M. Pratt
Vice Chairman, Board of Directors
Chief Executive Officer, SRC
Raleigh, North Carolina
Gary Pratt assisted in the startup of SRC and has served as CEO since its inception in 2003. He has spent a majority of his career in the healthcare and information technology industries, successfully launching seven companies and selling four of them. Mr. Pratt also served as a partner in the nation’s sixth-largest accounting firm and president of a division of Waste Management, a Fortune 500 company. He is a graduate of the University of Tennessee, with a degree in business administration.
Gerald J. Scallion, MD, MBA
Member, Board of Directors
Medical Director, Metro NY Aetna
New York, New York
Gerry Scallion represents the payor community and health insurance industry. He is currently Medical Director, Metro NY, for Aetna, one of the nation’s largest health insurance companies. Prior to joining the managed care industry in 2003, Dr. Scallion was a general surgeon in private practice for 20 years. He is a graduate of Mount St. Mary’s College and University of Maryland Medical School, and trained in general surgery at University of Maryland Hospital System in Baltimore.
Michael T. Hartney, JD
Member, Board of Directors
General Counsel and Vice President, Legal Affairs, SRC
San Diego, California
Michael Hartney has more than 30 years of legal experience representing clients in matters related to healthcare and corporate law and associated litigation. Prior to joining SRC, he served as the company’s outside legal counsel. Through his private practice, Mr. Hartney previously served as legal counsel for the American Society for Metabolic and Bariatric Surgery for eight years. He obtained his bachelor’s degree from the University of Illinois, his Doctor of Jurisprudence from the University of San Diego School of Law and is a member of the California State Bar.
LEADERSHIP
SRC’s leadership works directly with the advisory and review committees of each medical specialty to develop standards that govern their respective accreditation programs and outcomes databases.
Gary M. Pratt
Chief Executive Officer
Vice Chairman, Board of Directors
Gary Pratt assisted in the startup of SRC and has served as CEO since its inception in 2003. He has spent a majority of his career in the healthcare and information technology industries, successfully launching seven companies and selling four of them. Mr. Pratt also served as a partner in the nation’s sixth-largest accounting firm and president of a division of Waste Management, a Fortune 500 company. He is a graduate of the University of Tennessee, with a degree in business administration.
Neil E. Hutcher, MD, FACS
Chief Medical Officer and Vice President, Clinical Quality and Compliance
Chairman, Board of Directors
Neil Hutcher is an accomplished surgeon and a widely recognized leader in the advancement of surgical specialties, especially as it relates to patient education and advocacy on the federal and state levels. He began practicing medicine in Richmond in 1973 and, prior to joining SRC, held the position of Managing Director at Commonwealth Surgeons. Dr. Hutcher has served as Chairman of the Department of Surgery at St. Mary’s Hospital and Clinical Associate Professor of Surgery at both the Medical College of Virginia and McGuire Veterans Administration Medical Center. He is also a past president of the American Society for Metabolic and Bariatric Surgery. Dr. Hutcher received his undergraduate degree from the University of Richmond and his medical degree from the Medical College of Virginia, where he also completed a residency in general surgery and specialty fellowship training in transplant surgery.
Michael T. Hartney, JD
General Counsel and Vice President, Legal Affairs
Member, Board of Directors
Michael Hartney has more than 30 years of legal experience representing clients in matters related to healthcare and corporate law and associated litigation. Prior to joining SRC, he served as the company’s outside legal counsel. Through his private practice, Mr. Hartney previously served as legal counsel for the American Society for Metabolic and Bariatric Surgery for eight years. He obtained his bachelor’s degree from the University of Illinois, his Doctor of Jurisprudence from the University of San Diego School of Law and is a member of the California State Bar.
Teri Burd-Hagwood
Director
Teri Burd-Hagwood’s background spans years of operational and development experience for information technology systems encompassing database design, administration, reporting and data analytics. She has managed teams ranging from five to 20 people but focuses on a hands-on and active development process. Ms. Burd-Hagwood develops and administers SRC’s database management systems and oversees all software development activities.
Alex Waychoff
Director
Alex Waychoff is responsible for SRC’s US sales and marketing activities. Prior to joining SRC, Ms. Waychoff spent more than ten years in the medical device industry, collaborating directly with doctors, hospitals and pharmaceutical companies. At SRC, this experience enables her to develop a close working relationship with prospective accreditation program applicants. Ms. Waychoff earned her bachelor’s degree from Lafayette College in Easton, Pennsylvania
Michelle Elder
Director
Michelle Elder, a Chicago native, brings over 15 years of marketing experience to SRC. Her wide-ranged marketing background includes working for New York’s Ford Model Management, various e-commerce businesses and restaurant groups. She is also an accomplished graphic designer. Ms. Elder earned her bachelor’s degree from The Illinois Institute of Art in Chicago.
As a marketing and creative strategist, Ms. Elder is involved in all activities related to the growth of SRC’s corporate brand, including social media, email marketing campaigns, digital campaigns, SEO, lead and revenue generation, analytics, graphic design and website development. She works closely with the CARE Program and Business Development teams to create a cohesive environment for SRC designees and their patients.
ADMINISTRATION
Donna Long
Manager, Accounting Services
Donna Long has more than 30 years of accounting experience. She possesses extensive knowledge in many areas including management, accounts receivable collections, accounting and system implementation. Ms. Long manages SRC’s financial activities, supporting both employees and accreditation program participants.
BUSINESS DEVELOPMENT
Alex Waychoff
Director, Business Development
Alex Waychoff is responsible for SRC’s US sales and marketing activities. Prior to joining SRC, Ms. Waychoff spent more than ten years in the medical device industry, collaborating directly with doctors, hospitals and pharmaceutical companies. At SRC, this experience enables her to develop a close working relationship with prospective accreditation program applicants. Ms. Waychoff earned her bachelor’s degree from Lafayette College in Easton, Pennsylvania.
Daniela Casagrande, BS, MSc, PhD
Manager, International Business Development
Daniela Schaan Casagrande earned her Bachelor of Science degree in nutrition from the Methodist Institute of Education and Culture (Instituto Metodista de Educação e Cultura), Porto Alegre, Brazil. She earned her Master of Science in endocrinology from the Federal University of Rio Grande do Sul School of Medicine (Faculdade de Medicina da Universidade Federal do Rio Grande do Sul (UFRGS), Porto Alegre, Brazil and achieved a PhD from Duke University. Dr. Casagrande has also participated in a Duke University research fellowship.
Dr. Casagrande worked as a bariatric nutritionist at The Center of Obesity and Metabolic Syndrome of São Lucas Hospital of PUCRS (Centro de Obesidade e Síndrome Metabólica do Hospital São Lucas da PUCRS, Brazil) from 2000 – 2014. During her tenure as Nutrition and Research Coordinator for her bariatric surgical and clinical diagnostics team, she led her hospital and surgeons to becoming an SRC Center of Excellence and guiding them through the site inspection process. She also has extensive experience within the Brazilian University system, working as a professor at the University of Vale do Rio do Sinos (Universidade do Vale do Rio do Sinos) and at The Foundation Institute of Cardiology of Porto Alegre (Instituto de Cardiologia de Porto Alegre).
Dr. Casagrande has served on two medical society boards. She was a member of the Board of Directors of the Brazilian Obesity Society (Associação Brasileira para o Estudo da Obesidade e Sindrome Metabólica – ABESO) from 2003 to 2005. Dr. Casagrande also served on the board of directors of the Metabolic and Bariatric Brazilian Society – RS Chapter (Sociedade Brasileira de Cirurgia bariátrica e metabolic – capitulo RS) from 2003 to 2010. She has published 14 manuscripts, five book chapters and several articles in Grey Literature.
Frances Myers
Coordinator, Business Development
Frances Myers has years of experience in the customer service industry as well as the management of small, startup companies. Ms. Myers supports the Business Development team and is in charge of communications with prospective accreditation program applicants. She also works closely with the Marketing and Communications team to assist with creating marketing materials.
CLINICAL QUALITY & COMPLIANCE
Neil E. Hutcher, MD, FACS
Chief Medical Officer and Vice President, Clinical Quality and Compliance
Neil Hutcher is an accomplished surgeon and a widely recognized leader in the advancement of surgical specialties, especially as it relates to patient education and advocacy on the federal and state levels. He began practicing medicine in 1973, and prior to joining SRC in 2010, held the position of Managing Director at Commonwealth Surgeons. Dr. Hutcher has served as Chairman of the Department of Surgery at St. Mary’s Hospital and Clinical Associate Professor of Surgery at both the Medical College of Virginia and McGuire Veterans Administration Medical Center. He is also a past president of the American Society for Metabolic and Bariatric Surgery. Dr. Hutcher received his undergraduate degree from the University of Richmond and his medical degree from the Medical College of Virginia, where he also completed a residency in general surgery and specialty fellowship training in transplant surgery.
Cindy Vanderhoff, RN, MSN
Senior Manager, Clinical Quality and Compliance
Cindy Vanderhoff is an accomplished nurse manager. With more than 40 years of nursing experience, Ms. Vanderhoff has worked in emergency medicine, perioperative and operating room nursing and has served in various leadership roles in community hospitals and Level I, II, and III trauma centers. She has also helped facilitate the building and opening of three ambulatory surgery centers as the Clinical Operations Director and Executive Director. Most recently, Ms. Vanderhoff served as the Nurse Manager for Novant Health Presbyterian Medical Center’s main operating room. She wholly understands the daily challenges health care providers experience regarding patient safety, surgical excellence and quality care.
Ms. Vanderhoff obtained her Bachelor of Science in Nursing at Metropolitan State College of Denver, Colorado and her Master of Science in Nursing at The University of North Carolina in Chapel Hill, North Carolina.
As a member of the Clinical Quality and Compliance team, Ms. Vanderhoff serves as an inspector/facility assessor and provides consulting, education and quality improvement for SRC’s participants.
Teresa Leath, RN, BSN
Senior Inspector
With over 40 years of experience in nursing, Teresa Leath brings a wealth of diverse medical experience to her role at SRC. She began her career as a registered nurse, working in the medical-surgical units and emergency departments of community hospitals and Level II trauma centers. As an operating room nurse, Ms. Leath developed proficiencies in numerous surgical disciplines and was a preceptor for new employees. During her years as a bariatric coordinator, Ms. Leath established support groups and organized patient management programs at two separate facilities.
Ms. Leath joined SRC in 2010. As Senior Inspector, Ms. Leath has performed thousands of inspections for SRC throughout the world. She works closely with facilities and surgeons to help them improve their surgical patient care programs. Ms. Leath received her Bachelor of Science degree in nursing from the University of Alabama at Birmingham.
Lauren Sweet, RN, BSN, CNOR
Inspector
With over 30 years of nursing experience, Lauren Sweet has worked in critical care, cardiology and quality with an emphasis in operating room nursing. Ms. Sweet has directed operating room teams in various specialties that include robotics, general surgery and gynecology. While working at her last hospital, Ms. Sweet led the organization to help achieve four SRC accreditations, and now she guides other potential designees in achieving their own. Ms. Sweet joined SRC in 2019. She received her Bachelor of Science in Nursing from Andrews University.
Lea Dibert, RN, MSN, CNOR
Inspector
Lea Dibert is an experienced surgical and perioperative service nurse with a career that spans more than 20 years. In a leadership capacity, Ms. Dibert served as the clinical director for multiple ambulatory surgical centers (ASC) and held a Perioperative/Surgical Services Director position for Level I and II trauma centers and at academic teaching centers. She has extensive experience redesigning, constructing and starting up ASCs, operating rooms and sterile processing departments.
Quality improvement, patient safety and best practices drive her passion for nursing. As a member of SRC’s Clinical Quality and Compliance team, Ms. Dibert ensures these standards are met by all SRC accreditation program participants.
Ms. Dibert obtained her Bachelor of Science in Nursing from Goshen College in Goshen, Indiana, and her Master of Science in Nursing from Ball State University located in Muncie, Indiana.
Shelly Toon, RN, MSN
Inspector
Having worked in a variety of surgical settings, Shelly Toon possesses a broad knowledge of perioperative and acute care. She has led and participated in developing and implementing multiple service lines in acute care and ambulatory surgery centers. Ms. Toon recognizes that multi-disciplinary teamwork is required to build and maintain safe surgical practices and programs and brings this experience to her role as an SRC Inspector. As a member of SRC’s Clinical Quality and Compliance team, Ms. Toon works with participants throughout the entire inspection process, including the facility assessment.
Ms. Toon received both her Bachelor of Science and Master of Science in nursing degrees from Grand Canyon University in Phoenix, Arizona.
Vickie Poor
Manager, Inspection Review
Vickie Poor brings over 30 years of experience in office management and customer support as the executive assistant to CEOs, CMO and CFOs. Prior to joining SRC, she worked in the healthcare and medical device industries – a cardiovascular company enhancing medical devices with a drug-delivery system and a specialty oncology pharmaceutical company. Before her career as a C-suite support professional, Ms. Poor earned her certification as an electroencephalogy technician.
Since 2014, Ms. Poor has served in various roles within SRC’s Clinical Quality and Compliance department. She works primarily in the inspection review process, assisting in document review, inspection quality reviews and provides administrative support and coordination to the CQC team.
INFORMATION SERVICES
Teri Burd-Hagwood
Director, Information Services
Teri Burd-Hagwood’s background spans years of operational and development experience for information technology systems encompassing database design, administration, reporting and data analytics. She has managed teams ranging from five to 20 people but focuses on a hands-on and active development process. Ms. Burd-Hagwood develops and administers SRC’s database management systems and oversees all software development activities.
Bill Burd
Manager, Software Development
Bill Burd brings nearly 30 years of software development, engineering and programming experience to SRC’s technical team. He is involved in all areas of SRC backend solutions, product development and support to bring best-of-breed products and service to SRC accredited centers and surgeons, as well as support to fellow SRC team members.
Prior to joining SRC, Mr. Burd spent more than 12 years as a software provider in enterprise supply chain management, where he coordinated multinational development teams, created functional technical specifications for new product features and managed implementation of product upgrades. He also gained experience in various coding languages, information technology (IT) team management and product deployment in roles with the City of Austin, as well as privately-held companies.
Mr. Burd graduated from the University of North Carolina at Chapel Hill with a degree in mathematics and obtained advanced IT project management credentials at Austin (Texas) Community College.
Josh Bailey
Security Officer and Report Designer
As security officer, Josh Bailey is responsible for supporting SRC’s access control and overseeing data transfer. Mr. Bailey also maintains the collection and display of SRC’s report data with an emphasis on accuracy and design. Mr. Bailey holds a Bachelor of Science in business administration from Appalachian State University.
Nathan Scretching
Database Technical Lead and Document Librarian
Nathan Scretching is a software engineer with over 14 years of experience in front and back-end development with an emphasis in enterprise supply chain management and data analysis solutions. As part of the Information Services team, he is responsible for database development and support for SRC’s proprietary software products. Mr. Scretching holds a bachelor’s degree in computer science from Mississippi State University.
Yates Eldridge
Developer Technical Lead
Yates Eldridge supports and maintains SRC’s various proprietary software products. Mr. Eldridge holds a Bachelor of Science degree with majors in computer science and recreational management from Appalachian State University.
Nathan Litts
Software Engineer
Nathan Litts develops and maintains SRC’s various proprietary software products. Mr. Litts graduated from Appalachian State University with a bachelor’s degree in computer science.
Isaac Brooks
Software Engineer
Isaac Brooks develops and maintains SRC’s various proprietary software products. Mr. Brooks graduated from Appalachian State University with a bachelor’s degree in computer science where he also obtained a data science certification.
Alexander Werner
Testing Engineer
Alex Werner is responsible for quality control and testing of SRC’s various proprietary software products. Mr. Werner graduated from Appalachian State University with a bachelor’s degree in computer science. He is currently enrolled in the computer science graduate program at Appalachian State University.
Andrew Bailey
IT Support Specialist
Andrew Bailey provides technology support for SRC team members. Prior to SRC, Mr. Bailey worked at an IT help desk, repaired mobile devices and provided technical support as a mobile sales representative. At SRC, he maintains and improves the performance of companywide technology including hardware, software, telecommunications, networking solutions and system administration.
MARKETING & COMMUNICATIONS
Michelle Elder
Director, Marketing & Communications
Michelle Elder, a Chicago native, brings over 15 years of marketing experience to SRC. Her wide-ranged marketing background includes working for New York’s Ford Model Management, various e-commerce businesses and restaurant groups. She is also an accomplished graphic designer. Ms. Elder earned her bachelor’s degree from The Illinois Institute of Art in Chicago.
As a marketing and creative strategist, Ms. Elder is involved in all activities related to the growth of SRC’s corporate brand, including social media, email marketing campaigns, digital campaigns, SEO, lead and revenue generation, analytics, graphic design and website development. She works closely with the CARE Program and Business Development teams to create a cohesive environment for SRC designees and their patients.
Jami Bunton
Manager, CARE Program
Jami Bunton gained her marketing and communications experience while working in the nonprofit and restaurant industries. She is skilled in graphic design, copywriting, social media management and email marketing. Ms. Bunton earned her bachelor’s degree in integrated marketing communication from Winthrop University in Rock Hill, South Carolina. She works closely with SRC designees to promote their accreditations through the CARE Program and supports SRC’s corporate marketing activities.
Larissa Jacobsen
Manager, CARE Program
An East Coast transplant hailing from the Pacific Northwest, Larissa Jacobsen has a decade of experience in marketing and program management. She has worked in a variety of industries including health care, nonprofits and corporations, and brings a vast knowledge of integrated marketing strategies, branding, multi-channel marketing, copywriting and graphic design. Ms. Jacobsen earned her bachelor’s degree in marketing and management from Shippensburg University, Pennsylvania.
The consumer experience is one of Larissa’s favorite parts of marketing. Her enthusiasm in this area greatly benefits her work within the CARE Program assisting SRC designees in their marketing and communications endeavors, as well as supporting SRC’s corporate marketing initiatives.
PROGRAM SUPPORT
Sarah White
Manager, Program Support
Sarah White brings more than 10 years of administrative and customer support experience to SRC. Prior to joining the company, she managed office operations, patient services and scheduling efforts in a large, multi-physician practice. At SRC, she regulates all program and inspection documentation, guides hospitals and surgeons through the accreditation process, and supports the Clinical Quality & Compliance team. Ms. White earned a bachelors’ degree in communications from Edinboro University in Edinboro, Pennsylvania.
RuthAnn Sluss
Program Support Coordinator
Prior to joining SRC, RuthAnn Sluss worked in billing and patient services at a private medical practice. She brings with her nine years of medical, administrative and customer support experience. At SRC, Ms. Sluss guides hospitals and surgeons through the inspection process as well as supports SRC inspectors with administrative operations
Stephanie Craig
Program Support Coordinator
Stephanie Craig has worked in the medical field her entire career. Helping patients and improving their quality of life is her passion. While working for private practices and ambulatory surgery centers, Ms. Craig worked in medical records, scheduled surgical appointments and has had extensive experience in medical billing. Ms. Craig attended Indiana Business College in Indianapolis, Indiana, receiving a degree in medical billing and coding. At SRC, she helps guide hospitals and surgeons through the inspection process and supports SRC inspectors administratively.
QUALITY IMPROVEMENT
Amy Triplet, RN, MNSc
Senior Manager, Quality Improvement
Amy Triplet‘s nursing career exceeds 25 years. Her vast experience includes working in post-anesthesia care units, cardiovascular intensive care units (CVICU), medical/surgical and outpatient surgery. With leadership roles as the Director of Education, CVICU and Outpatient Surgery, along with Chief of Nursing Officer, Ms.Triplet has extensive knowledge in regulatory compliance, quality initiatives and staff education. Ms.Triplet has also assisted with the planning and implementation of an open-heart surgery program and implemented a telemedicine program.
Ms. Triplet understands the importance of achieving excellence in perioperative care, because it has such a positive impact on patient outcomes and the growth of surgery programs. This awareness is not only a strength in her role as Senior Quality Improvement Manager, but coupled with her leadership experience, she is a valuable resource to all SRC designees. Ms. Triplet tracks and analyzes data from SRC’s patient outcomes databases to support accreditation program development, establish best practices and provide performance feedback to all SRC participants.
Ms.Triplet obtained her Bachelor of Science in biology from Southern Arkansas University in Magnolia, Arkansas. She received her Bachelor’s and Master’s Degrees in Nursing from the University of Arkansas for Medical Sciences in Little Rock, Arkansas.
