Neil E. Hutcher, MD, FACS
Chief Medical Officer and Vice President of Clinical Quality and Compliance
Chairman, Board of Directors
Neil Hutcher is an accomplished surgeon and a widely recognized leader in the advancement of surgical specialties, especially as it relates to patient education and advocacy on the federal and state levels. He began practicing medicine in Richmond in 1973 and, prior to joining SRC, held the position of Managing Director at Commonwealth Surgeons. Dr. Hutcher has served as Chairman of the Department of Surgery at St. Mary’s Hospital and Clinical Associate Professor of Surgery at both the Medical College of Virginia and McGuire Veterans Administration Medical Center. He is also a past president of the American Society for Metabolic and Bariatric Surgery.
Dr. Hutcher has served as SRC’s Chief Medical Officer and Board of Directors Chairman for more than 20 years. During that time, he has led the creation of more than 40 specialty-specific surgical, endoscopic, and anesthesia center of excellence programs. Dr. Hutcher also spearheaded SRC’s international centers of excellence initiative which now has participants in more than 30 countries.
Dr. Hutcher received his undergraduate degree from the University of Richmond and his medical degree from the Medical College of Virginia, where he also completed a residency in general surgery and specialty fellowship training in transplant surgery.
Amy Triplet, RN, BSN, MNSc
Director, Clinical Quality and Compliance
Amy Triplet brings 30 years of nursing experience to the role, spanning post-anesthesia care, cardiovascular intensive care, and outpatient surgery. Ms. Triplet has served as Chief Nursing Officer, Director of Education, Director of CVICU, and Director of Outpatient Surgery, developing extensive expertise in regulatory compliance, quality initiatives, and staff education.
As Director of Clinical Quality and Compliance, Ms. Triplet oversees four functional areas: Program Support, Facility Inspection, Quality Improvement, and Consulting Services. These areas assist applicants in navigating the accreditation process and provide on-going support to designee post-accreditation.
Ms. Triplet has led growth and expansion of SRC’s quality improvement program and the organization’s quality improvement database which now contains outcomes data on more than one million patients. Ms. Triplet also established the Annual Review process through which year-over-year performance and accreditation value are shared with SRC’s designees. She believes that ongoing commitment as partners in quality-of-care improvement is paramount to providing excellent patient care now and in the future.
As a member of the American Nurses Association, Ms. Triplet has served on the nursing school advisory boards of three universities and as a content expert for the National Council of State Boards of Nursing’s NCLEX examination. Outside of work, she supports The Call, a foster care organization, and Operation Christmas Child, and has volunteered with Give Kids The World.
Ms. Triplet earned a Bachelor of Science in Biology from Southern Arkansas University in Magnolia, and both her Bachelor of Science in Nursing and Master of Science in Nursing from the University of Arkansas for Medical Sciences in Little Rock.
Cindy Vanderhoff, RN, MSN
Senior Manager, Clinical Quality and Compliance
Cindy Vanderhoff is an accomplished nurse manager. With more than 40 years of nursing experience, Ms. Vanderhoff has worked in emergency medicine, perioperative and operating room nursing and has served in various leadership roles in community hospitals and Level I, II, and III trauma centers. She has also helped facilitate the building and opening of three ambulatory surgery centers as the Clinical Operations Director and Executive Director. Most recently, Ms. Vanderhoff served as the Nurse Manager for Novant Health Presbyterian Medical Center’s main operating room. She wholly understands the daily challenges health care providers experience regarding patient safety, surgical excellence and quality care.
Ms. Vanderhoff obtained her Bachelor of Science in Nursing at Metropolitan State College of Denver, Colorado and her Master of Science in Nursing at The University of North Carolina in Chapel Hill, North Carolina.
As a member of the Clinical Quality and Compliance team, Ms. Vanderhoff serves as an inspector/facility assessor and provides consulting, education and quality improvement for SRC’s participants.
Cindy Crump, MBA, BSN, RN, CPHQ
Senior Manager of Quality Improvement and Consulting Services, Clinical Quality and Compliance
Cindy Crump brings more than 29 years of healthcare experience to her role at SRC. Her career spans critical care, hospital operations, regulatory compliance, quality improvement, patient safety, and nursing education. She has held leadership roles overseeing quality, infection prevention, patient safety, medical staff services, and accreditation readiness, as well as clinical and operational roles in intensive care and medical-surgical services.
Throughout her career, Ms. Crump has led multidisciplinary efforts to reduce healthcare-associated infections, improve performance measures, and strengthen systems for identifying and preventing patient harm. Her work helped improve one hospital’s Leapfrog Hospital Safety Grade from C to A. She has also led root cause analyses, supported the implementation of high-reliability practices, and helped healthcare teams turn findings into practical changes in care.
In her role at SRC, Ms. Crump brings this experience to quality improvement and consulting services. She looks forward to working with surgical care teams to use performance data, identify opportunities for improvement, and strengthen care processes.
Ms. Crump has served on numerous regional and state clinical advisory committees in her home state of Arkansas. She was instrumental in developing and sustaining a statewide Patient and Family Advisory Council and has developed nursing education programs to support professional practice. She believes strong quality programs combine meaningful data with the perspectives of patients, families, and clinicians.
Ms. Crump earned a Master of Business Administration in Healthcare Management from Western Governors University and a Bachelor of Science in Nursing from the University of Arkansas at Little Rock. She is a Registered Nurse and a Certified Professional in Healthcare Quality. She is a member of the American Nurses Association, the American College of Healthcare Executives, the National Association for Healthcare Quality, and the Association for Professionals in Infection Control and Epidemiology.
Sue Hansen, RN, BSN, MSN
Senior Inspector, Clinical Quality and Compliance
With a career rooted in nursing and healthcare administration, Sue Hansen has developed a strong foundation in surgical services, ambulatory surgery centers (ASCs), and outpatient care. Ms. Hansen has held numerous leadership roles, including Regional Director and Surgical Services Manager of a large regional hospital system, where she played a key role in the planning, construction, and successful launch of multiple ASCs. Her expertise includes operational excellence, regulatory compliance, strategic planning, and team development.
Throughout her career, Ms. Hansen has consistently driven high standards in clinical quality, patient satisfaction, and perioperative best practices, while mentoring new managers and supporting top-tier care delivery. Her experience spans surgical services, critical care, outpatient surgery, and healthcare quality. She remains committed to advancing patient-centered care and fostering high-performing medical teams. As part of SRC’s Clinical Quality and Compliance team, Ms. Hansen is one of SRC’s primary inspectors conducting facility assessment visits throughout the year. She provides evaluations, consultations, education, and improvement strategies for SRC’s participants.
Ms. Hansen earned both her Bachelor of Science in Nursing and Master of Science in Nursing from the University of North Carolina at Charlotte and holds multiple professional certifications.
Tammy Baergen, BSHCA, RN, CNOR, CSSM
Senior Inspector, Clinical Quality and Compliance
Tammy Baergen has built a distinguished career in nursing, perioperative services, and healthcare operations leadership. With more than 30 years of experience as a Registered Nurse and over 25 years of surgical leadership and consulting experience, Ms. Baergen has developed extensive expertise in perioperative services, quality, safety, and operational transformation, regulatory readiness, accreditation, and strategic healthcare operations. Her experience spans academic medical centers, pediatric hospitals, trauma centers, community hospitals, critical access hospitals, ambulatory surgery centers, and integrated delivery networks.
Throughout her career, Ms. Baergen has led complex clinical and operational initiatives that enhance quality, strengthen compliance, improve efficiency, and support sustainable organizational growth. She is recognized for building high-performing teams, fostering strong physician partnerships, advancing surgical service lines, and creating cultures of excellence focused on patient safety, quality outcomes, and operational performance.
As a member of SRC’s Clinical Quality and Compliance team, Ms. Baergen serves as one of SRC’s primary inspectors, conducting facility assessment visits and providing evaluations, consultation, education, and performance improvement strategies for participating organizations.
Ms. Baergen received her bachelor’s degree in Health Care Administration from Drexel University and earned her nursing degree from Trinity Valley College.
Lauren Sweet, RN, BSN, CNOR
Inspector
With over 30 years of nursing experience, Lauren Sweet has worked in critical care, cardiology and quality with an emphasis in operating room nursing. Ms. Sweet has directed operating room teams in various specialties that include robotics, general surgery and gynecology. While working at her last hospital, Ms. Sweet led the organization to help achieve four SRC accreditations, and now she guides other potential designees in achieving their own. Ms. Sweet joined SRC in 2019. She received her Bachelor of Science in Nursing from Andrews University.
Lee Ann Triplet, LPN
Inspector Specialist
As a Licensed Practical Nurse (LPN), Lee Ann Triplet brings over 35 years of dedicated experience in healthcare settings across Louisiana and Arkansas. Mrs. Triplet’s background includes clinical nursing, preoperative and post-operative care, care coordination, and quality assurance, which has equipped her with the skills and expertise to support the shared mission of excellence in surgical care.
Before joining SRC, Mrs. Triplet spent over a decade in the development of quality assurance programs and lead the individualized care planning in long-term care settings. She began her nursing career at North Claiborne Hospital, where she provided skilled nursing care and assisted with minor surgical and emergency room procedures.
In her role as an Inspector Specialist with SRC’s Clinical Quality and Compliance (CQC) team, Mrs. Triplet will leverage her vast clinical knowledge and passion for patient-centered care to support SRC-accredited designees through the accreditation process—driving growth and maximizing the value they receive from SRC accreditation.
Mrs. Triplet earned her degree in Licensed Practical Nursing from Oil Belt Vocational School.
Elena Goldyn, RN, BSN
Manager, Quality Improvement
Elena Goldyn has a seven-year tenure of healthcare leadership experience, primarily overseeing surgical suite of 16 operating rooms in Charlotte, North Carolina. In her career, she developed a successful robotics program, supporting surgeons across diverse specialties including thoracic, gynecology, urology, colorectal, bariatric and others. As an Assistant Nurse Manager, Ms. Goldyn streamlined operations for multiple service lines, with a focus on continuous quality improvement and staff education.
Ms. Goldyn plays a crucial role in assisting our accredited facilities and surgeons with data analysis to enhance patient outcomes and advance surgical program efficiency. Her educational background includes a bachelor’s degree in communications from Seattle Pacific University in Seattle, Washington, and a Bachelor of Science in Nursing from Emory University in Atlanta, Georgia.
Vickie Poor
Coordinator, Quality Improvement
Vickie Poor offers a wealth of experience, with more than three decades in office management and customer support, serving as an executive assistant to CEOs, CMOs, and CFOs. Before joining SRC, she worked in the health care and medical device industries – a cardiovascular company enhancing medical devices with a drug-delivery system and a specialty oncology pharmaceutical company. Before her career as a C-suite support professional, Ms. Poor earned her certification as an electroencephalogy technician.
Since 2014, Ms. Poor has served in various roles within SRC. Her experience and expertise led her to the Quality Improvement team where her activities include quality analytics reporting to designees, assisting participants with SRC’s propriety Quality Improvement database and training users on its features and capabilities.
Tejashree Patel
Data Analyst, Quality Improvement
Tejashree Patel brings more than eight years of experience in healthcare analytics, business analysis, data management, and operational reporting to her role as a Data Analyst. Her career has focused on transforming complex clinical, financial, and operational data into actionable insights that support performance, compliance, quality, and informed decision-making. Prior to joining SRC, Tejashree served as a Senior Business Analyst, where she developed executive dashboards and advanced reporting solutions using SQL, Power BI, and Tableau. She also led data validation, reconciliation, quality assurance, and reporting initiatives across multiple healthcare systems while partnering closely with IT, finance, and operational leaders.
At SRC, she leverages this multidisciplinary background to analyze surgical data and outcomes, identify meaningful trends, and support data-driven initiatives that advance quality improvement and patient safety. Tejashree holds a Bachelor of Science in Computer Science and Information Systems and an Associate of Science in Information Technology from the University of Phoenix.
Sarah White
Manager, Program Support
Sarah White brings more than 10 years of administrative and customer support experience to SRC. Prior to joining the company, she managed office operations, patient services and scheduling efforts in a large, multi-physician practice. At SRC, she regulates all program and inspection documentation, guides hospitals and surgeons through the accreditation process, and supports the Clinical Quality & Compliance team. Ms. White earned a bachelors’ degree in communications from Edinboro University in Edinboro, Pennsylvania.
RuthAnn Reed
Senior Coordinator, Program Support
Prior to joining SRC, RuthAnn Reed worked in billing and patient services at a private medical practice. She brings with her nine years of medical, administrative and customer support experience. At SRC, Ms. Reed guides hospitals and surgeons through the inspection process as well as supports SRC inspectors with administrative operations.
