Amy Triplet, RN, MNSc
Director, Designee Services
Amy Triplet‘s nursing career exceeds 25 years. Her vast experience includes working in post-anesthesia care units, cardiovascular intensive care units (CVICU), medical/surgical and outpatient surgery. With leadership roles as the Director of Education, CVICU and Outpatient Surgery, along with Chief of Nursing Officer, Ms. Triplet has extensive knowledge in regulatory compliance, quality initiatives and staff education. Ms. Triplet has also assisted with the planning and implementation of an open-heart surgery program and implemented a telemedicine program.
Ms. Triplet understands the importance of achieving excellence in perioperative care, because it has such a positive impact on patient outcomes and the growth of surgery programs. This awareness is not only a strength in her role as Director of Designee Services, but coupled with her leadership experience, she is a valuable resource to all SRC designees. Ms. Triplet tracks and analyzes data from SRC’s patient outcomes databases to support accreditation program development, establish best practices and provide performance feedback to all SRC participants.
Ms. Triplet obtained her Bachelor of Science in biology from Southern Arkansas University in Magnolia, Arkansas. She received her Bachelor’s and Master’s Degrees in Nursing from the University of Arkansas for Medical Sciences in Little Rock, Arkansas.
Katelyn Frase
Account Manager, Designee Services
Born and raised in Austin, Texas, Katelyn Frase has years of experience as an account manager in healthcare, partnering with private practices and hospitals to deliver customized, high-quality staffing solutions. She believes in the power of strong relationships and is passionate about making clients feel heard, supported, and valued.
As an Account Manager, Ms. Frase works closely with designees to help them maximize the value of their accreditation and identify solutions that support ongoing growth. She earned her Bachelor of Science in Biology from Texas State University in San Marcos, Texas.
Mariah Calmes,
Account Manager, Designee Services
Six years prior to joining SRC, Mariah Calmes worked closely with hospitals nationwide, supporting travel nurse placements while maintaining high standards for customer service and staffing quality. She is known for her strong relationship-building skills and commitment to delivering a positive client experience.
As an Account Manager, Ms. Calmes works directly with SRC designees to ensure they have the information, resources, and support needed to achieve professional growth.
Elena Goldyn, RN, BSN
Manager, Quality Improvement
Elena Goldyn has a seven-year tenure of healthcare leadership experience, primarily overseeing surgical suite of 16 operating rooms in Charlotte, North Carolina. In her career, she developed a successful robotics program, supporting surgeons across diverse specialties including thoracic, gynecology, urology, colorectal, bariatric and others. As an Assistant Nurse Manager, Ms. Goldyn streamlined operations for multiple service lines, with a focus on continuous quality improvement and staff education.
Ms. Goldyn plays a crucial role in assisting our accredited facilities and surgeons with data analysis to enhance patient outcomes and advance surgical program efficiency. Her educational background includes a bachelor’s degree in communications from Seattle Pacific University in Seattle, Washington, and a Bachelor of Science in Nursing from Emory University in Atlanta, Georgia.
Rochelle Beard, MSN, RN, CIC, CPHQ
Specialist, Quality Improvement
Rochelle Beard is a registered nurse with experience in infection prevention, healthcare quality, leadership, and education. Her background includes work across pediatrics, acute care, long-term care, employee health, academia, and quality improvement, providing a broad perspective on patient safety and performance improvement.
Ms. Beard earned her Bachelor of Science in Nursing from Xavier University in Cincinnati, Ohio, and completed her Master of Science in Nursing with a public health emphasis. She is board-certified in infection prevention (CIC) and certified in healthcare quality (CPHQ). Prior to joining SRC, Ms. Beard served as a statewide resource supporting healthcare organizations through education, tool and resource development, collaborative initiatives, and guidance on demonstrating program value and accountability. In her role at SRC, she applies a collaborative, data-driven approach to support quality improvement efforts and advance safe, high-quality surgical care.
Vickie Poor
Coordinator, Quality Improvement
Vickie Poor offers a wealth of experience, with more than three decades in office management and customer support, serving as an executive assistant to CEOs, CMOs, and CFOs. Before joining SRC, she worked in the health care and medical device industries – a cardiovascular company enhancing medical devices with a drug-delivery system and a specialty oncology pharmaceutical company. Before her career as a C-suite support professional, Ms. Poor earned her certification as an electroencephalogy technician.
Since 2014, Ms. Poor has served in various roles within SRC. Her experience and expertise led her to the Quality Improvement team where her activities include quality analytics reporting to designees, assisting participants with SRC’s propriety database BOLD™ and training users on its features and capabilities. Ms. Poor also supports the Clinical Quality and Compliance department in various capacities.
Natalia Diaz
Senior Manager, Designee Marketing
With 18 years of experience in healthcare marketing and communications, Natalia Diaz has expertise spanning marketing and brand campaigns, public relations strategies, and reputation management.
Prior to joining SRC, Ms. Diaz served on leadership teams at various hospitals, including Johns Hopkins All Children’s Hospital and HCA Brandon Hospital. In these roles, she spearheaded the organizations’ growth strategies and led marketing, communications, and sales teams.
Ms. Diaz has held several hospital leadership positions, including Senior Director of Marketing and Communications. Notably, she has firsthand experience marketing SRC accreditations and measuring their impact on marketing and growth initiatives. She brings that experience to her current role at SRC as Senior Manager of Designee Marketing, where she supports SRC designees in their marketing efforts to promote their accreditation.
Ms. Diaz holds a bachelor’s degree in communication from the University of South Florida in Tampa, Florida.
Nat Josef
Manager, Designee Marketing
With over a decade of experience in marketing, content creation, and graphic design, Nat Josef has honed her skills in the San Francisco Bay Area tech scene, predominantly in the SaaS, ecommerce, education, and automotive industries. She has worked for small businesses, nonprofits, and startups and also co-founded a successful photography business in the region. In these roles, she led marketing and content teams, with a focus on thought leadership and omnichannel marketing.
Her specialties include storytelling, branding, messaging, digital asset creation, and copy editing. She joined SRC to follow her passion for building relationships and her desire to have a positive impact on people’s lives.
Ms. Josef holds a Bachelor of Arts from James Madison University and a Master of Arts from the University of Arizona.
Cesar Valtierra
Coordinator, Designee Marketing
Cesar Valtierra is a skilled graphic designer with a wealth of experience across advertising agencies, freelance clients, and healthcare marketing. His work includes a wide range of creative projects, from corporate logos to intricate illustrative posters, showcasing his versatility and commitment to design excellence.
As the Designee Marketing Coordinator for SRC, Mr. Valtierra applies his design expertise to developing marketing materials for accredited providers, enjoying the diversity of projects it offers. Whether a project calls for creative freedom or adherence to strict brand guidelines, his passion for design ensures both style and professionalism in every piece he creates.
Mr. Valtierra holds a Bachelor of Arts degree in graphic design from the University of Texas at El Paso.
Brittany Burke
Coordinator, Designee Marketing
Brittany Burke’s diverse background in marketing and communications spans more than 15 years, with a strong foundation in graphic design, event planning, and brand development across nonprofit and commercial sectors.
Before joining SRC, Ms. Burke held roles such as Director of Marketing and Communications for a nonprofit health center on Florida’s Nature Coast. She also contributed to youth development and early education initiatives through her work with the YMCA and the Early Learning Coalition, supporting community engagement and access to educational resources.
Throughout her career, Ms. Burke has developed targeted campaigns and optimized communication strategies to elevate brand visibility and stakeholder engagement. As designee marketing coordinator at SRC, she supports accredited providers by delivering creative solutions, strategic marketing guidance, and effective materials to support their accreditation goals.
Ms. Burke earned a bachelor’s degree in communications from the University of South Florida in Tampa, Florida. She still resides in Tampa and is a dedicated advocate for underserved populations, bringing purpose and compassion to her work.
