Memorial Hospital Pembroke in Pembroke Pines, Florida, exemplifies the impact of SRC’s accreditation model. Since earning its designation as a Center of Excellence in Hernia Surgery in July 2022—and with Dr. Jeremy Eckstein recognized as a Master Surgeon—the hospital has seen dramatic improvements in both clinical outcomes and operational efficiency. These include:
• 69% increase in patient volume
• 1.7-hour reduction in average length of stay—while increasing the complexity of patients treated
• 17-minute reduction in average surgical duration
• Significant declines in reoperations and readmissions
These results reflect the hospital’s strong commitment to patient care and its successful collaboration with SRC’s expert teams in quality improvement, marketing, and clinical quality and compliance.
Dr. Eckstein shared, “Hernia surgery isn’t just about fixing a problem—it’s about restoring confidence, comfort, and quality of life. Thanks to SRC, we were able to take an abstract idea and transform it into an objective reality.”
SRC is Redefining Excellence in Healthcare
As a global, nonprofit patient-safety organization, SRC goes beyond the role of a traditional accrediting body. Rather than merely conferring a seal of approval, SRC builds enduring partnerships with leading hospitals and surgeons worldwide—united by a shared mission to deliver high-quality surgical care that is not only safe and effective but also innovative.
A Rigorous Approach That Goes Beyond Compliance
Unlike standard accreditation processes that focus primarily on equipment and facility standards, SRC’s approach is comprehensive and addresses all aspects of the patient journey. Each prospective provider undergoes an intensive inspection process that includes a full evaluation of facilities and equipment, patient pathways, educational protocols, ongoing treatment practices, surgeon volumes, and surgical outcomes. This in-depth assessment gives providers actionable insights, often revealing key opportunities for enhancing patient outcomes, surgical efficiency, and overall satisfaction.
As one accredited provider noted, “Commitment to SRC’s process has focused our team on exceeding clinical benchmarks and guidelines. Most importantly, our commitment to excellence will improve the health and well-being of our patients,” Jill Welton, President, Glendale Memorial Hospital and Health Center.
Accreditation as a Commitment to Continuous Excellence
Achieving SRC accreditation is not a final destination—it is the beginning of a journey toward continuous improvement. Through its Designee Services program, SRC offers accredited providers a robust suite of resources designed to support long-term success. These services include quality improvement support, expert consultations, and strategic marketing assistance.
A core component of this initiative is the Quality Improvement (QI) database—one of the largest of its kind globally. This tool allows providers to benchmark their performance against national and international peers. By embracing the Hawthorne Effect —the idea that performance improves when it’s being measured— SRC encourages providers to track custom data points, with the understanding that the act of measuring performance often leads to meaningful improvements. With objective feedback from SRC’s experts, providers can refine their practices and continually elevate their standard of care.
Strategic Communication to Amplify Achievements
As the saying goes, “If a tree falls in a forest and no one is around to hear it, does it make a sound?” SRC believes that an accreditation should never go unnoticed. To ensure that providers receive the recognition they deserve, SRC’s healthcare marketing professionals develop tailored strategies to announce and promote each accreditation. Whether the goal is to increase patient volume, build a stronger reputation, or grow into medical tourism markets, SRC’s team ensures that each provider’s success resonates far beyond the operating room.
Facilities that fully leverage Designee Services frequently report measurable gains—including increased patient volumes, improved surgical outcomes, shorter procedure times, and reduced rates of readmission and reoperation.
At SRC, excellence is not just a metric—it is a mindset. Through rigorous inspections, sustained collaboration, and evidence-based improvement strategies, SRC empowers healthcare providers to elevate the standard of surgical care worldwide. The journey doesn’t end with accreditation; it begins there. With SRC as a partner, providers gain more than recognition—they unlock new possibilities to improve outcomes, reduce costs, and enhance the lives of the patients they serve.
Ready to begin your journey as an SRC-accredited provider? Fill out our Accreditation Interest form.
Looking for an SRC-accredited provider for your healthcare needs? Use our Find A Provider tool to locate an expert near you.
