“Teresa [SRC’s site inspector] was wonderful to work with

…Her support team, including Vicki Poor [SRC’s program support manager], were extremely helpful during the preparation process. They were quick to respond to questions and easy to talk to. It was obvious Teresa and her team were here to support us and wanted us to succeed. Teresa’s approach during the inspection was from a place of education and support, not critical, but encouraging. She was able to provide us with insight on how to improve our program and continue pushing forward towards the goal of excellent patient care. During our inspection, Teresa encouraged us to prepare for a Robotic certification. She even took the time to create an excel spread sheet highlighting parts of the COERS certification we have already met and what gaps we have to prepare for. It was great to have the instant feedback at the summation meeting at the end of the day. Teresa reviewed all the required elements and noted what we had achieved. The turnaround time was only a couple days and we received notification of our official certification. As a bonus, just a few days later we were already on the SRC website newsfeed! Overall great experience. We look forward to working with Teresa and her SRC team again.”

-Nurse, California

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