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SRC offers support to those who are currently working toward earning
or maintaining designation, as well as those interested in starting the COE process.
Representatives are available Monday - Friday from 8:30 am - 5:30 pm ET.
BSCOE programs and BOLD
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1.866.790.4772 (United States and Canada)
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BSCOE marketing guidelines
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Alyssa Willard
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SBCBM program
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1.919.792.3770 (Brazil)
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ICE program
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1.919.792.3770 (international)
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Participants also receive regular communications from SRC containing important program
developments, BOLD updates and news highlights. To access archived communications,
participants can log into their COE account.
Held every Monday at 12:00 pm ET, "Ask SRC" forums are led by SRC site inspectors
and support representatives to answer questions about the BSCOE program and BOLD.
- Teleconference number 1.888.387.8686
- Conference ID 1159589#
To submit a question for the teleconference,
email , with "Ask SRC" in the subject line.
SRC regularly hosts a one-hour webinar to discuss BOLD and provide data entry training.
While reservations are required, participants may attend an unlimited number of sessions.
* "Ask SRC" Teleconferences and BOLD Training are currently only available to BSCOE participants.

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