Self Support
Information on common issues and questions.

• 2008 COE Renewal Process
• COE/Website FAQs
• BOLD™ Quick Reference Guide

Ask SRC Teleconference Call Schedule
"Ask SRC" provides applicants with an opportunity to ask advanced questions about the BSCOE and BOLD programs directly to a Site Inspector during a live teleconference. Please join us for the opportunity to discuss questions or concerns regarding the BSCOE process directly with the SRC Site Inspectors and members of the BOLD management team. Questions may be posted during the teleconference or sent as emails to . Please place "Ask SRC" in the subject line.

• Conference phone number: 888-387-8686
• Conference ID: 1159589#

Call Schedule through July 2008

April 2008
• Monday, April 21, 2008 - 12pm EDT
• Monday, April 28, 2008 - 12pm EDT


May 2008
• Monday, May 12, 2008 - 12pm EDT
• Monday, May 19, 2008 - 12pm EDT


June 2008
• Monday, June 2, 2008 - 12pm EDT
• Monday, June 9, 2008 - 12pm EDT
• Monday, June 23, 2008 - 12pm EDT
• Monday, June 30, 2008 - 12pm EDT


July 2008
• Monday, July 14, 2008 - 12pm EDT
• Monday, July 21, 2008 - 12pm EDT
• Monday, July 28, 2008 - 12pm EDT

Meeting Minutes From Previous Calls
• January 7, 2008 Meeting Minutes
• January 14, 2008 Meeting Minutes
• January 28, 2008 Meeting Minutes
• February 04, 2008 Meeting Minutes
• February 11, 2008 Meeting Minutes
• February 18, 2008 Meeting Minutes
• February 25, 2008 Meeting Minutes
• March 3, 2008 Meeting Minutes
• March 17, 2008 Meeting Minutes

BOLD™ Training Opportunities
For your convenience, we have scheduled several training sessions to assist you and your staff. No reservations are required and please attend as many as necessary to ensure your comfort with BOLD.

April 2008
• Tuesday, April 1 - 11:00 a.m. EDT   Click here to schedule
• Thursday, April 3 - 2:00 p.m. EDT   Click here to schedule
• Tuesday, April 8 - 11:00 a.m. EDT   Click here to schedule
• Thursday, April 10 - 2:00 p.m. EDT   Click here to schedule
• Tuesday, April 15 - 11:00 a.m. EDT   Click here to schedule
• Thursday, April 17 - 2:00 p.m. EDT   Click here to schedule
• Tuesday, April 22 - 11:00 a.m. EDT   Click here to schedule
• Thursday, April 24 - 2:00 p.m. EDT   Click here to schedule
• Tuesday, April 29 - 11:00 a.m. EDT   Click here to schedule
  
  May 2008
• Thursday, May 1 - 2:00 p.m. EDT   Click here to schedule
• Tuesday, May 6 - 11:00 a.m. EDT   Click here to schedule
• Thursday, May 8 - 2:00 p.m. EDT   Click here to schedule
• Tuesday, May 13 - 11:00 a.m. EDT   Click here to schedule
• Thursday, May 15 - 2:00 p.m. EDT   Click here to schedule
• Tuesday, May 20 - 11:00 a.m. EDT   Click here to schedule
• Thursday, May 22 - 2:00 p.m. EDT   Click here to schedule
• Tuesday, May 27 - 11:00 a.m. EDT   Click here to schedule
• Thursday, May 29 - 2:00 p.m. EDT   Click here to schedule
  
  

Tools, On-demand Instructions and Resources
The On-demand tool simplifies patient input by allowing you to watch navigation throughout the site, step-by-step, while listening to prerecorded instructions. The videos below can be viewed in Real Media player or Windows Media player.

• User Login
• Home Page
  • Overview
  • Reports/Patient Encounter Forms
  • Change Password
  • View/Edit Existing Patient
  • Add Patient
• Add Patient
  • General Information
  • Insurance Information
  • Previous Bariatric Surgery
  • Previous Bariatric Surgery Adverse Events
  • Previous Non-bariatric Surgery
• Preoperative Visit
  • General Information
  • Co-morbidities
  • Medications/Vitamins & Minerals
  • Immediate Preoperative
• Hospital Stay
  • General Information
  • Additional Information
  • Intra-operative Adverse Events
  • Adverse Events Before Discharge
• Sign Patient Record Summary
• Post Discharge Visit
  • Post-discharge Adverse Events/Reoperations
  • Summary View
  • Chart View

Assisted Support
To receive help from one of our support staff, please contact Surgical Review Corporation using the options below:

• Call toll free 866.790.4772
• Email