“Our ability to advance healthcare relies on intentional effort

…and structure surrounding service line strategies. Our hospital’s pursuit of a center of excellence with SRC has been an exceptional experience. From the accreditation process to the onsite input and validation we received, all aspects were extremely positive. The collaborative approach and genuine desire to advance healthcare in our community was evident. Thank you to the team at SRC for an elite experience.”

-Hospital CEO, Ohio

“The renewal of the Center of Excellence in Metabolic and Bariatric Surgery

…accreditation granted by SRC is a confirmation of the commitment from our multidisciplinary team in the treatment of obesity and a reflection of the quality of the services provided during our 16 years of work in the specialty (started in 2000). Our history has always been guided by our ethical commitment to quality of patient care, always seeking technical and scientific improvement with the vision of becoming a reference center in the treatment of obesity. This recognition was obtained in 2012 with the Center of Excellence in Metabolic & Bariatric Surgery accreditation and was renewed in 2015 through rigorous inspections of our facility. This most recent inspection evaluated the technical capacity of our professionals, the quality of the services provided, the results obtained and the physical structure of the hospital and practice. This certification is very much an honor for us and reinforces our commitment to always seek improvements associated with qualified assistance, teaching and research. This reflects the mission of the Center for Obesity and Metabolic Syndrome of PUCRS to maintain the highest quality standards.”

-Dr. Rafael Ramos, Brazil

“We received our Center of Excellence designation

… in July of 2012. What does this certification mean for us? I will tell you in one word: REVOLUTION.

Since receiving the Center of Excellence status, our annual number of surgeries has doubled, the incidence of serious surgical complications has decreased by a factor of three to four times and patient follow up attendance improved significantly, among several other positive developments. The constant improvement of our service processes and the focused commitment among our professional staff has enhanced our delivery of medical care and improved our patient outcomes.

Patients are not the only benefactors from SRC’s programs, as our professionals have grown personally and professionally, the Hospital has become a better institution and our team has strengthened, working together more cooperatively and fluently. The bariatric COEMBS initiative is our pilot program for healthcare quality in our hospital, becoming an innovative way for other specialties to improve services and care. This is more than an evolution for us, but rather a revolution! We are delighted to promote and participate in programs delivering such success!”

-COEMBS SurgeonBrazil

“Today, Metabolic Syndrome and its most important components

…Obesity and Type 2 Diabetes have reached pandemic proportions which made people aware that present treatment options were not sufficient. That is why alternative options were sought and Metabolic and Bariatric Surgery came out as the answer.

Of course, it is hard to claim that Metabolic and Bariatric Surgery is the perfect solution, but it is the most effective treatment we have at the moment. It is an ever evolving field, new procedures, publications coming out every day and its demand, along with its popularity, increases as well. And where is demand, there is supply. This led to an increase in the number of people and clinics/centers/hospitals which offer services in this field. It might be easier for people who work in the field of metabolic and bariatric surgery to differentiate the procedures from each other, understand and interpret their outcomes, and but can the same be said for common people? It might be known to professionals that which centers/doctors offer high quality healthcare services, but what about the patients? Also, for clinics and doctors in this field, how can they improve their outcomes? What mortality rate is acceptable and what should be accepted as excellent? What can be done to improve the performance of clinical personnel, how should their training be organized, how to organize a clinical pathway? Do we have to repeat the mistakes of our predecessors until we can find the right answer?

The answer to this question is of course; ‘’NO’’. There are standards laid for us, standards that have been founded on facts, tested again and again in time and evolved with experience. And this is where accreditation programs come in.

Accreditation programs, which are administered by independent, international institutions around the world are shaped by these standards. Program participants which can fulfill these standards earn recognition as Center/Surgeon of Excellence both among the public and patients, payers (government and insurance companies) and scientific community. Which means everyone wins, so to speak. Of course there are many different aspects of this process, but what I can tell of is our own experience.

During the process, the most remarkable thing I observed was that the program brought the entire team together. In-service trainings, weekly pre-op patient discussions and multi-disciplinary meetings made everyone realize that each one of them is a crucial part of the team. Every one came to know what other people do, learn from their experience, understand their difficulties. This strengthened their respect toward each other and feel that they are an integral part of a bigger group. Not only that, but regular multidisciplinary meetings and weekly pre-op evaluation meetings greatly improved our patient selection, which overall improved our statistics regarding complication rates, post-operative hospitalization, etc. In-service trainings increased the awareness of our nurses towards complication symptoms. This also improved their confidence, knowing that they are our first line of defense as they are responsible for the monitorization of the patients. Regular patient meetings helped us understand what each patient expects of the operation, their difficulties, their opinions. We also received positive feedback from them, as they said that these meetings made them feel unique, which is exactly what we want because we know each patient is different. All in all, the program integrated each member, and truly made us a team.

Therefore, it would be fitting to say that Center and Surgeon of Excellence designations and the program process were truly a milestone both for me and my staff.

In conclusion, it is my firm belief that Center of Excellence and Surgeon of Excellence accreditation programs are indispensable for Metabolic and Bariatric Surgery and I would strongly recommend it to any institution, team and surgeon working in this field. It was really a remarkable experience.”  

-Dr. Alper Celik, Turkey