This was a wonderful experience for our hospital

SRC was extremely helpful and wanted us to succeed. The information they provided was step by step and Vickie and Colleen were there for us if we had any question. Questions were always answered in a timely manner. Everyone was very personable and Dr. Hutcher, the site inspector, was extremely thorough and offered some great tips to further our success. Thank you SRC!!

 

Lauren Sweet

Soin Medical Center

Hospital São Lucas da PUCRS

Our Center has been performing bariatric surgery since 2000 and we have performed more than 2,000 surgeries. We started with 8 health care professionals on our team and today we Center of Excellence Metabolic & Bariatric Surgeryhave 33 people. We applied to the COE program to achieve the most important certification of quality in bariatric surgery. Also, we believe this accreditation encourages us to keep our skills up to date and demonstrates our excellence as a bariatric surgery team to the public.

The inspection process is very well organized. The SRC team is trained to help us with any issues or concerns we had. They sent us a clear manual explaining the details of the inspection. Although, it is a very serious and well done inspection, the manual is helpful, and there were not any surprises. The certification stimulated our team and they worked together to input all documents necessary to the inspection. In our hospital, we are an example for other health care professionals and we are proud of our work!

Our Bariatric Center is always well organized and we work hard with a great multidisciplinary team. We will continue to evolve and improve our program every day to continue our mission of taking excellent care of our patients. The designation positively impacts our team and patients.

We let patients know about our designation by advertising in the local media, Facebook, our website and in a Regional Bariatric Society Meetings.

We recommend designation to other bariatric centers because it can improve health care service in bariatric surgery, decrease rates of poor quality and our hope is that in the future, patients will only be treated by hospitals and surgeons who achieved designation.

Dr Claudio Corá Mottin and Dr Alexandre Padoin
COEMBS Designated Surgeons, Bariatric Coordinators
Hospital São Lucas da PUCRS
Porto Alegre, Brazil

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