SRC was extremely helpful and wanted us to succeed. The information they provided was step by step and Vickie and Colleen were there for us if we had any question. Questions were always answered in a timely manner. Everyone was very personable and Dr. Hutcher, the site inspector, was extremely thorough and offered some great tips to further our success. Thank you SRC!!
Soin Medical Center
Vickie Poor and Teresa Leath were amazing to work with. They were always available and willing to answer any questions that we had throughout the entire process.
St. Mary Medical Center
It was a great experience and we feel the inspection validated what we do well, pointed out where we can improve and has enhanced our ability to provide better and more consistent care for our patients.
Dr. Gerard Roy
The Hospital of Central Connecticut
Our Center has been performing bariatric surgery since 2000 and we have performed more than 2,000 surgeries. We started with 8 health care professionals on our team and today we have 33 people. We applied to the COE program to achieve the most important certification of quality in bariatric surgery. Also, we believe this accreditation encourages us to keep our skills up to date and demonstrates our excellence as a bariatric surgery team to the public.
The inspection process is very well organized. The SRC team is trained to help us with any issues or concerns we had. They sent us a clear manual explaining the details of the inspection. Although, it is a very serious and well done inspection, the manual is helpful, and there were not any surprises. The certification stimulated our team and they worked together to input all documents necessary to the inspection. In our hospital, we are an example for other health care professionals and we are proud of our work!
Our Bariatric Center is always well organized and we work hard with a great multidisciplinary team. We will continue to evolve and improve our program every day to continue our mission of taking excellent care of our patients. The designation positively impacts our team and patients.
We let patients know about our designation by advertising in the local media, Facebook, our website and in a Regional Bariatric Society Meetings.
We recommend designation to other bariatric centers because it can improve health care service in bariatric surgery, decrease rates of poor quality and our hope is that in the future, patients will only be treated by hospitals and surgeons who achieved designation.
Dr Claudio Corá Mottin and Dr Alexandre Padoin
COEMBS Designated Surgeons, Bariatric Coordinators
Hospital São Lucas da PUCRS
Porto Alegre, Brazil
Site inspection was very smooth. Our inspector is very knowledgeable and eager to help us achieve our goals in any way she could.
Stephens County Hospital
Excellent experience with Dr. Hutcher visit. Great suggestions to improve our work.
-Inspected March 2017
2017 was year of review. Great experience, strengthened our program. Site inspector very professional, caring, and helped us improve with valued and appreciated feedback.
– Inspected in 2017
Teresa was very collaborative in her meetings with the team. She had recommendations that could lead to improvement, especially in the area of promotion of the program to our community. She also took the time to meet with a physician who has a high volume but hesitant to join COEMIG; explained the benefits etc.
Going through this process has already helped us identify issues that will help with patient safety and improve our program. A lot of meaningful communication has occurred within our facility and the clinical pathway has help other departments understand what takes place before they receive the patient. This pathway is a very useful tool ! Thank you again for your help!!!
The renewal of the Center of Excellence in Metabolic and Bariatric Surgery accreditation granted by SRC is a confirmation of the commitment from our multidisciplinary team in the treatment of obesity and a reflection of the quality of the services provided during our 16 years of work in the specialty (started in 2000). Our history has always been guided by our ethical commitment to quality of patient care, always seeking technical and scientific improvement with the vision of becoming a reference center in the treatment of obesity. This recognition was obtained in 2012 with the Center of Excellence in Metabolic & Bariatric Surgery accreditation and was renewed in 2015 through rigorous inspections of our facility. This most recent inspection evaluated the technical capacity of our professionals, the quality of the services provided, the results obtained and the physical structure of the hospital and practice. This certification is very much an honor for us and reinforces our commitment to always seek improvements associated with qualified assistance, teaching and research. This reflects the mission of the Center for Obesity and Metabolic Syndrome of PUCRS to maintain the highest quality standards.
Dr. Rafael Ramos
COEMBS Designated Bariatric Surgeon
São Lucas Hospital of PUCRS
Porto Alegre, Brazil