“Our Center has been performing bariatric surgery since 2000

…and we have performed more than 2,000 surgeries. We started with 8 health care professionals on our team and today we have 33 people. We applied to the COE program to achieve the most important certification of quality in bariatric surgery. Also, we believe this accreditation encourages us to keep our skills up to date and demonstrates our excellence as a bariatric surgery team to the public.

The inspection process is very well organized. The SRC team is trained to help us with any issues or concerns we had. They sent us a clear manual explaining the details of the inspection. Although, it is a very serious and well done inspection, the manual is helpful, and there were not any surprises. The certification stimulated our team and they worked together to input all documents necessary to the inspection. In our hospital, we are an example for other health care professionals and we are proud of our work!

Our Bariatric Center is always well organized and we work hard with a great multidisciplinary team. We will continue to evolve and improve our program every day to continue our mission of taking excellent care of our patients. The designation positively impacts our team and patients.

We let patients know about our designation by advertising in the local media, Facebook, our website and in a Regional Bariatric Society Meetings.

We recommend designation to other bariatric centers because it can improve health care service in bariatric surgery, decrease rates of poor quality and our hope is that in the future, patients will only be treated by hospitals and surgeons who achieved designation.”

-Dr. Claudio Corá Mottin & Dr. Alexandre Padoin, Brazil

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“The renewal of the Center of Excellence in Metabolic and Bariatric Surgery

…accreditation granted by SRC is a confirmation of the commitment from our multidisciplinary team in the treatment of obesity and a reflection of the quality of the services provided during our 16 years of work in the specialty (started in 2000). Our history has always been guided by our ethical commitment to quality of patient care, always seeking technical and scientific improvement with the vision of becoming a reference center in the treatment of obesity.  This recognition was obtained in 2012 with the Center of Excellence in Metabolic & Bariatric Surgery accreditation and was renewed in 2015 through rigorous inspections of our facility. This most recent inspection evaluated the technical capacity of our professionals, the quality of the services provided, the results obtained and the physical structure of the hospital and practice. This certification is very much an honor for us and reinforces our commitment to always seek improvements associated with qualified assistance, teaching and research. This reflects the mission of the Center for Obesity and Metabolic Syndrome of PUCRS to maintain the highest quality standards.”

-Dr. Rafael Ramos, Brazil

“It is with great pleasure and happiness

…that I would like to inform all of you that we have finally achieved our dream of international designation with Surgical Review Corporation (SRC). We achieved designation in both accreditation programs; Center of Excellence in Bariatric and Metabolic Surgery and Surgeon of Excellence in Bariatric and Metabolic Surgery; the most important designations in this specialty.

We chose these designations for a few reasons: the well-recognized and credible process, as well as the international relevance that this designation brings to its audited participants.

It is true, we worked for over a year towards this recognition.  We worked hard to meet all program requirements, provided documentation about our process in ​​assistance, structure, physical, information technology and detailed the continuous training with our Human Resources area. Through all of this work, we have improved and are now better qualified to provide the highest standard of care for the highly complex needs of the obese patient.

I believe that we are very lucky to be included in such an institution as Bahia Hospital. Our practice “Nucleo de Tratamento da Obesidade”, which is actually the Bariatric and Metabolic Surgery Service of the Bahia Hospital, creates an immense relationship between both outpatient and inpatient care. Having our practice located inside the hospital helps facilitate multidisciplinary attention and support for diagnostic and therapeutic needs, both of which are important in surgical treatment of the obese patient. We would like to thank all the collaborators of the Bahia Hospital: Our Medical Doctors, the Coramed company and the Gebrim company for their invaluable support. Our Medical Coordinators, Catiúscia Cerqueira (Nurse Manager), all of the nurses of this hospital, Daniel Martinez, Luiz Henrique Costa and Eduardo Napoli, Diego Dantas (nutritionist), Ana Paula Carvalho (administrative coordinator), Elisabete Gomes, Nelson Moscow, and all my friends and supporters like Jadelson Andrade, Fernando Júnior and Lilian Tombo. I would also like to say a special thanks to Karine Sepúlveda (psychologist) whose work was invaluable throughout this laborious process.Thank you immensely to all who directly or indirectly contributed to this.

-Dr. Marcelo Zollinger, Brazil

“We received our Center of Excellence designation

… in July of 2012. What does this certification mean for us? I will tell you in one word: REVOLUTION.

Since receiving the Center of Excellence status, our annual number of surgeries has doubled, the incidence of serious surgical complications has decreased by a factor of three to four times and patient follow up attendance improved significantly, among several other positive developments. The constant improvement of our service processes and the focused commitment among our professional staff has enhanced our delivery of medical care and improved our patient outcomes.

Patients are not the only benefactors from SRC’s programs, as our professionals have grown personally and professionally, the Hospital has become a better institution and our team has strengthened, working together more cooperatively and fluently. The bariatric COEMBS initiative is our pilot program for healthcare quality in our hospital, becoming an innovative way for other specialties to improve services and care. This is more than an evolution for us, but rather a revolution! We are delighted to promote and participate in programs delivering such success!”

-Bariatrics SurgeonBrazil

“Today, Metabolic Syndrome and its most important components

…Obesity and Type 2 Diabetes have reached pandemic proportions which made people aware that present treatment options were not sufficient. That is why alternative options were sought and Metabolic and Bariatric Surgery came out as the answer.

Of course, it is hard to claim that Metabolic and Bariatric Surgery is the perfect solution, but it is the most effective treatment we have at the moment. It is an ever evolving field, new procedures, publications coming out every day and its demand, along with its popularity, increases as well. And where is demand, there is supply. This led to an increase in the number of people and clinics/centers/hospitals which offer services in this field. It might be easier for people who work in the field of metabolic and bariatric surgery to differentiate the procedures from each other, understand and interpret their outcomes, and but can the same be said for common people? It might be known to professionals that which centers/doctors offer high quality healthcare services, but what about the patients? Also, for clinics and doctors in this field, how can they improve their outcomes? What mortality rate is acceptable and what should be accepted as excellent? What can be done to improve the performance of clinical personnel, how should their training be organized, how to organize a clinical pathway? Do we have to repeat the mistakes of our predecessors until we can find the right answer?

The answer to this question is of course; ‘’NO’’. There are standards laid for us, standards that have been founded on facts, tested again and again in time and evolved with experience. And this is where accreditation programs come in.

Accreditation programs, which are administered by independent, international institutions around the world are shaped by these standards. Program participants which can fulfill these standards earn recognition as Center/Surgeon of Excellence both among the public and patients, payers (government and insurance companies) and scientific community. Which means everyone wins, so to speak. Of course there are many different aspects of this process, but what I can tell of is our own experience.

During the process, the most remarkable thing I observed was that the program brought the entire team together. In-service trainings, weekly pre-op patient discussions and multi-disciplinary meetings made everyone realize that each one of them is a crucial part of the team. Every one came to know what other people do, learn from their experience, understand their difficulties. This strengthened their respect toward each other and feel that they are an integral part of a bigger group. Not only that, but regular multidisciplinary meetings and weekly pre-op evaluation meetings greatly improved our patient selection, which overall improved our statistics regarding complication rates, post-operative hospitalization, etc. In-service trainings increased the awareness of our nurses towards complication symptoms. This also improved their confidence, knowing that they are our first line of defense as they are responsible for the monitorization of the patients. Regular patient meetings helped us understand what each patient expects of the operation, their difficulties, their opinions. We also received positive feedback from them, as they said that these meetings made them feel unique, which is exactly what we want because we know each patient is different. All in all, the program integrated each member, and truly made us a team.

Therefore, it would be fitting to say that Center and Surgeon of Excellence designations and the program process were truly a milestone both for me and my staff.

In conclusion, it is my firm belief that Center of Excellence and Surgeon of Excellence accreditation programs are indispensable for Metabolic and Bariatric Surgery and I would strongly recommend it to any institution, team and surgeon working in this field. It was really a remarkable experience.”  

-Dr. Alper Celik, Turkey

“I have enjoyed working in the bariatric surgery field

…since the late 90s, and our group was a pioneer in performing bariatric surgery in Southern Brazil. Our practice, the GECOM (Obesity and Metabolic’s Surgeries Study Group) has always sought to be fully informed and up to date with the latest surgery techniques and certifications and has worked to create an optimally qualified staff. GECOM performed one of the first gastric bypass surgery by laparoscopy in May 2001.

In 2011, we began SRC’s Center of Excellence in Bariatric Surgery, and at that time, the Hospital Ernesto Donelles of Porto Alegre/RS, Brazil started an internal qualification process to become a Center of Excellence. GECOM and the full bariatric team at the Hospital Ernesto Dornelles were motivated by this designation to enhance our knowledge about bariatric surgery and to improve our outcomes.”

-Bariatrics Surgeon, Brazil

“Achieving the COEMIG designation validates our dedication

…to caring for our patients with advanced practices, and it reinforces our role as a national and international leader in innovative healthcare for women. The designation process compelled us to formalize our clinical pathways and provide ongoing surgeon and staff education, which continues to enhance our drive toward optimal clinical outcomes. Our surgeons who are not yet designated recognize the value and are actively pursuing it. Through the COEMIG program, we are leading minimally invasive gynecological surgery at our hospital to new levels of excellence.”

-Gynecological Surgeon, Florida